Privacy Policy
Last updated: September 14, 2026
1. Introduction
Serviqo+ ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform connecting customers with service providers for delivery and contracting services.
2. Information We Collect
Personal Information:
- Name, email address, phone number
- Physical addresses (for service delivery)
- Payment information (processed securely via Stripe)
- Profile photos and background check information (for contractors)
Usage Information:
- Job postings, bids, and transaction history
- Location data (when contractors share real-time location during jobs)
- Communications between customers and contractors
- Device and browser information
What We Do Not Collect:
Serviqo+ does not collect, track, or share a device identifier, product interaction data, crash data, performance data, or other device diagnostics. We do not run advertising or tracking SDKs, and we do not sell or share your information with third parties for their own marketing purposes.
3. How We Use Your Information
- To facilitate service transactions between customers and contractors
- To process payments and manage escrow services
- To verify contractor identities and conduct background checks
- To enable real-time job tracking and status updates
- To send service-related notifications and updates
- To improve our platform and prevent fraud
- To comply with legal obligations
4. Information Sharing
We share your information only in the following circumstances:
- Between customers and contractors to facilitate job completion
- With payment processors (Stripe) to process transactions
- With background check providers for contractor verification
- When required by law or to protect our rights and safety
- With your consent or at your direction
5. Data Security
We implement reasonable security measures to protect your personal information, including encryption, secure servers, and restricted access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
- Access and update your personal information via your profile settings
- Request deletion of your account and data
- Opt-out of marketing communications
- Disable location sharing (contractors)
- Request a copy of your data
7. Cookies and Analytics
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.
8. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through prominent notices on our platform. Your continued use of Serviqo+ after changes constitutes acceptance of the updated policy.
10. Contact Us
For questions about this Privacy Policy or our privacy practices, please contact us at: support@serviqoplus.com